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Frequently Asked Questions
Q: What is your return policy?
A: All furniture can only be returned if it is refused upon delivery. It is the responsibility of the customer to inspect the furniture upon receipt, and to refuse it if it is damaged. All exchanges will be made at the discretion of the Sales Manager.
Q: Does your furniture come with a warrantee?
A: Yes. MyCompany.com warrantees apply only to the original purchaser of our furniture with the exception of furniture bought for contract or commercial use. Please inquire about specific warrantees at the time of purchase.
Q: I am an interior designer; can I set up an account with MyCompany.com?
A: To set up a professional account with MyCompany.com, please contact one of our sales representatives.
Q: What is the proper method of cleaning my furniture?
A: MyCompany.com attaches proper cleaning guides to each piece of furniture we sell. Please follow your guide carefully when cleaning your new furniture. |
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