FAQ

Transcript Evaluations for ...
Immigration, Education and Employment

Professional Licensing
or Certification

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Question: What must be submitted in order to obtain an evaluation report?

Answer:
Completed IEE, Inc. application form.
Photocopies of all academic records.
Payment in the form of a law firm check, cashier's check, or money order (no personal checks).
Stamped, self-addressed envelope (If mailing application and payment).

Question: What type of report do I need?

Answer: We have two types of reports. The "Document report" identifies each educational credential and gives the equivalent U.S.A. education and field of study. For example, a report might say that one's education from a certain country equates to the Bachelor of Science degree in Chemistry in the United States. The Document report is generally used for immigration, employment, and education where transfer credit is not expected. The "Course report" gives the same information as the Document report but it goes on to give a listing of each individual course that was taken along with the corresponding U.S.A. grades and credits as well as an overall grade point average. The Course report is generally used for education where transfer credit is expected and for professional licensing and certification (such as teacher certification). If you are not sure which type of report you need, we suggest you contact the agency to whom you plan to send your report and ask them which type you need.

Question: How long does it take to get my report?

Answer: Typically it takes two weeks from the date we receive all the necessary information (We cannot be responsible for materials that are delayed in reaching us through the mail.) Most of the time we complete and mail reports in two weeks, but in some cases it takes up to three weeks, depending on our work load. If faster service is needed, we offer a rush service (reports completed and mailed in five working days from the day of reciept) for an additional $50 and a 24-hour service (reports completed and mailed the next working day after receiving the information) for an additional $100. Please note, however, that no reports will be released until the payment fee has been received by IEE, Inc.

Question: My education documents are not in English. Do I have to have them translated before sending them to you?

Answer: You can choose your own translation company or we can do it for you. Please submit all documents in both their original language and the English translation. If you do not have a literal word-for-word translation which was performed by a certified translator, we can have it done for you. Go back to the main menu and select "TRANSLATION" for more information. In most cases we can have the translation and evaluation completed in two weeks (quicker service available for additional fees). Remember that English translations must be performed by a company or translator that provides translation services and be certified.

Question: Can I get an extra copy or copies of my report?

Answer: Yes. Extra copies are available at the time we do your evaluation for a fee of $10 each. After the evaluation has been prepared and mailed, extra copies are available for a fee of $20 each upon receipt of a written and signed request. We recommend that you anticipate any future need for extra copies and request them at the time you submit your application in order to avoid the higher fee.

Question: Is my personal information kept private?

Answer: We receive and may store any information you enter on our website or give to our website in any other way. We collect personal information only for the purposes of fulfilling orders, providing a high level of customer service, gaining knowledge internally regarding what our customers want and mailing correspondence. We do not sell personal information and we do not disclose personal information to any other party. This information may include:

your name.
your mailing address.
your e-mail address.
your phone number.
your credit card number.

We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies," and we obtain certain types of information when your Web browser accesses our Web site. We use cookies to provide our customers with streamlined ordering and other useful features. Cookies will not be used by us to retrieve any information about you, or from your computer, that you have not voluntarily given to us. We may share your personal information with our employees and with companies acting as our authorized agents or partners in providing our service or co-branded services (e.g., credit card processing and customer and support services) to you and for Information Usage Purposes. These companies agree to use such personal information only for such specified purposes. Each partner must agree to implement and maintain reasonable security procedures and practices appropriate to the nature of your personal information in order to protect your personal information from unauthorized access, destruction, use, modification, or disclosure.

Our website uses Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Encrypted information cannot be read or recorded as it travels over the Internet. You can tell you are sending information securely by the unbroken key icon or closed lock icon that should appear at the bottom of your Internet browser's window (depending on what browser you use). These icons will appear when you are placing an order on our Site. In addition, you will see our Site address change slightly, from http: to https: indicating a secure server connection is being used. The computers that store your Personal Information are located in a separate facility that employs the latest in firewall and security technology. We employ these procedures to protect your Personal Information from unauthorized access, destruction, use, modification, or disclosure.

By using our Site, you agree to the terms and conditions of this Privacy Policy. Make sure you read this Privacy Policy carefully, because if you do choose to use our Site, you automatically agree to this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Site.

We reserve the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. If this Privacy Policy changes in the future, we will let you know by posting the new Privacy Policy on our Site or by sending an email to our opt-in list. Please check this Web page periodically for changes. Your continued use of our Site following the posting of changes to these terms and conditions will mean you accept the changes contained in the latest published Privacy Policy.

We will occasionally update this Statement of Privacy to reflect company and customer feedback. We encourage you to periodically review this Statement to be informed of how we are protecting your information.
We welcome your comments regarding this Statement of Privacy. If you believe that we have not adhered to this Statement, please contact us at. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Please feel free to call (704-772-0109) or write our office if you have additional questions.

For further questions or information, please send e-mail to: admin@foreigntranscripts.com