Frequestly Asked Questions

Q. My shoes are perfect in length, but are too tight. What can I do?
A. All our shoes are lined with very soft leather and will stretch after you wear for a few hours.  If you feel that they need further stretching, please see to our shoe care product section.

Q. I don't see shoes that I want in my size. Can I place a request?
A. Absolutely.  For request on a NeoTango shoes, please fill out a form.  For all other shoes, please write to info@felinashoes.com .

Q. What are the soles of the shoes made of?
A. All of Comme il Faut shoes have leather soles and all of Delie shoes have suede soles.  NeoTango shoes depend of the pair. Please contact us for specific pair (model & size) in stock. 

Q. Can I change or cancel my order?
A. Yes, as long as your request is received prior to shipment.

Q. I am interested in purchasing wholesale; I would like to know terms, prices and shipping, minimums.
A. For that information, you can contact Chino.

Q. I will be attending a festival and would like to sell your shoes. What kind of commission can I make and can you ship the shoes to me?
A. For that information, you can contact Chino.