|
| |
|
|
|
 | 
Your Satisfaction is our First Priority
At doorknockers.com, we want you to be 100% satisfied with your purchase. Our sincere goal is to provide an enjoyable shopping experience that encourages you to shop with us in the future.
Should you receive a product that you would like to return, our experienced customer service staff is just a phone call away and will guide you through our easy return policy.
30 Day Return Policy
doorknockers.com offers a 30 day return policy for orders placed on our website. Products must be in the original box and in new condition. The return postage/shipping is the responsibility of the customer and will not be refunded. All refunds will be credited to the card that was originally used to purchase the item.
60 Day Exchange Policy
doorknockers.com offers a 60 day exchange policy on orders placed on our website. Products must be in the original box and in new condition. You may exchange products for equal or greater value If you are selecting an item of greater value you will be charged the difference between the original price and the new price. One of our customer service representatives will contact you for your authorization prior processing your exchange order.
Return/Exchange Process
Step 1 - Acquire authorization
To begin the return/exchange process, please call (800) 453-1072 Monday - Friday 9:00am-5:00pm EST and one of our trained customer service representatives will provide you with a return authorization number.
Step 2 - Package the product being returned
Package the item in a suitable box and include all of the original packing materials and the original invoice. Please write your return authorization number on the outside of the box and make sure to insure the package for the full value of the product.
Step 3- Ship the product
The package should be returned to the following address.
doorknockers.com
Returns
60 New River Rd.
Manville, RI 02838
Please Note: All refunds/exchanges will take place after doorknockers.com has inspected the incoming package.
|
|
 | Spruce up your home!
Browse 100's of Solid Cast Bronze
Door Knockers
Buy Now... | |  | The Perfect addition to any home!
Available in a wide variety of designs &
finishes.
Buy Now... | |  | DogKnockers - available in a
variety of dog breeds.
Buy Now...
| |
|
|
|
