800.554.2340

Patterson's Back Bay Dancewear
On-Line Catalog Policies


Price Policy
The prices on this web site are subject to change without notice.  Our internet prices reflect discounts of up to 35% off manufacturers’ suggested retail prices.  In the event of price increases by our manufacturers, we may find it necessary to adjust our prices.  
Please note: The prices in our on-line catalog are for internet/mail order purchases only and are not applicable to store purchases.  Internet prices will not be honored for in-store purchases.

Order Processing
Please allow two business days for on-line order processing.  However, whenever possible we will ship the next business day for orders received by 10:00am EST.  If your order will take more than two business days to process and ship, you will be notified by a Customer Service agent.  

Back Orders
We make every effort to ship orders complete. In the event that we are temporarily out of an item, we will notify you that your order is on back order. We will ship the order complete when all items are in stock, unless otherwise stated.  Back orders are automatically cancelled after 30 days.

Cancellations
All cancellations must be sent by email to backbaydance@rcn.com before 3pm EST on the current business day. No telephone cancellations. Cancellation requests cannot be guaranteed.

Special Orders
Special orders may not be returned.  Cancellations will be accepted within 24 hours of placing the order. Once the order has been submitted to our manufacturer, cancellations will not be allowed.

Group Orders
We have access to many items not listed in our on-line catalog.  If you are interested in a dancewear product not listed in our catalog, please contact us.  We will make every effort to meet your dancewear needs.

Payment
We accept Visa, Mastercard, Discover Card, and American Express.

Shipping
Shipping costs will be determined by the method of
shipment chosen at check-out.  Charges will be calculated at check-out when the shipping method is selected.

Returns
Please allow two weeks for processing.  Note: Special orders may not be returned.  
    •Must be sent postage paid
    •Must be in new, resalable condition in the original packaging with tags still
     attached.  
    •All sale items, undergarments, tights, DVDs, CDs, and make-up are a final
      sale. No returns~No exceptions
    •Must include a copy of your receipt
    •We are not responsible for lost or stolen return packages.

 Returns should be shipped to:
 Back Bay Dancewear
 185 Cambridge St
 Burlington, MA 01803




Patterson's Back Bay Dancewear
185 Cambridge St
Burlington, Ma 01803
800.554.2340